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Jim interviews author, experts and experiences about UFO phenomena in this PLUS ONLY podcast. For Jim's other PLUS shows, go to JimHaroldPlus.com

Aug 12, 2024

IMPORTANT CHANGE TO JIM HAROLD PLUS CLUB

A BIG UPGRADE --- READ THIS EMAIL TO MAINTAIN ACCESS TO YOUR JIM HAROLD PLUS MEMBERSHIP AT NO ADDED COST!

Dear Plus Members,

I have some exciting news to share with you! Here are the key points:

  1. We're moving all Plus members who originally signed up via Libsyn to a new platform called Supporting Cast.
  2. This upgrade is at no additional cost to you.
  3. You'll get improved features and reliability.
  4. Switch to the new platform ASAP to ensure uninterrupted access. You've been sent an email on how to get started from our new partners at Supporting Cast.
  5. The current Spooky Studio App will be discontinued soon. 
  6. You'll now be able to listen in podcast apps like Spotify, Apple Podcasts and more!
  7. Last week, our new plus club partner Supporting Cast emailed you instructions to access your new SPOOKY STUDIO PLUS account.

Please read the full letter below for important details and next steps. I know it's long but I want you to have all the info:

We're upgrading our Spooky Studio Plus experience by moving our current members who registered via Libsyn using the Spooky Studio App to a new platform called Supporting Cast. This change will bring you better features and improved reliability.

You will need to move to this new solution ASAP to guarantee continued access to Plus Club content.

Great News: No Extra Cost!

I'm giving you access to our new "Spooky Studio Plus" platform via Supporting Cast at no additional cost for the remainder of your current membership term.

What This Means for You

  1. Improved Listening Experience: You'll be able to access our Plus content directly through your favorite podcast apps like Spotify and Apple Podcasts - no separate app needed!
  2. No Additional Cost: Yes, I'm saying it again because it's important - there's no extra charge for this upgrade for existing members who signed up through Libsyn!
  3. Enhanced Reliability: The Spooky Studio App was great for its time, but technology moves on and it will not continue to be supported. I'm excited to provide you with the most consistent and dependable listening experience possible. Supporting Cast is trusted by industry leaders like Wondery, Slate, NBC, Sony Music, WNYC, and more, which gives me confidence they are the best option for Spooky Studio PLUS.
  4. Exclusive Future Offer: When it comes time for your membership renewal (not yet!), you'll receive a special offer as a thank you for your continued support. This offer won't be available to the general public - it's my way of showing appreciation for your loyalty.

Important: Ensure Uninterrupted Access to Plus Content

To guarantee your continued access to all Plus content, you must switch to the new Supporting Cast platform now.  

Libsyn has indicated they will not be releasing a required Google update that is due by the end of this month. So, to keep in compliance, I am removing the Android App from the Google Play store. This will happen on August 29th. This development will impact Android users and means we need to move completely to the new platform faster than I originally planned.

In terms of iOS users, I cannot guarantee continued technical support of the old Spooky Studio app since support for that product is beyond my control. It will be going away very soon as well. Likely, in mid-September.

Therefore, the Supporting Cast platform will be the exclusive way to continue using your Plus access with your existing membership going forward.

Next Steps

  1. Keep an eye out for an email with instructions to access your new Supporting Cast account from Supporting Cast. 
  2. All auto-renewals via Libsyn were canceled as of August 6th. Please contact me personally if you notice any unexpected charges from Libsyn.
  3. For uninterrupted access to Plus content, please move to the new Supporting Cast platform using the directions in their email. This will ensure you don't miss any exclusive content or experience any disruptions in service.

Remember: No Extra Cost

I want to emphasize one last time - this upgrade to Supporting Cast comes at no additional cost for the remainder of your current membership term.

I'm really excited about this upgrade and hope you'll enjoy the improved Spooky Studio Plus experience as much as I do. If you have any questions at all, please don't hesitate to reach out:

Thank you for being a valued Plus member. I truly appreciate your support and I'm committed to making your PLUS experience even better.

Stay Spooky!